How to deal with workplace conflicts - Develop your personality and business skills. Blog: http://www.learnex.in/how-to-deal-with-workplace-conflicts Skillopedia video to learn about dealing with office conflicts. Office conflicts - Makes you nervous, irritated and frustrated! So how do you manage office conflicts. Work place is naturally a stressful environment and conflicts among your co - workers or bosses is inevitable. There are various reasons to it, jealously, ego, pride, compensation issues and so on. The following tips will help you to handle conflicts on day to day basis. 1. Approach a conflict with an open mind - Different people have different perceptions and solving workplace conflicts required finding a common ground. One should not wait for the other person to approach you instead you can be the first one to do so. One should understand the other person's point of view and how he or she arrived at it. Lack of information, misinformation or no information at all creates conflicts. Clear, concise and timely communication will help you to ease both the number and the severity of conflicts. 2. Control your emotions - When you are in control of your own emotions versus them being in control of you, you are able to handle conflicts well. Don't be a dram queen or drama king by shedding crocodile tears the moment you face a conflict. Do not throw a fit of rage on the heat of the moment. This kind of behaviour will tend to ruin your career. Stay calm and let not your emotions control you. 3. Stop assuming - Someone just said something and you find yourself rolling your eyes in aggravation. Just try to give the other person benefit of doubt. One should not think negatively all the time, Before jumping to conclusions try to understand what the other person has to say ,acknowledge and paraphrase their opinion back to them to enhance your comprehension. 4. View a conflict as an opportunity - In a conflict check on 'what's there for me' In every conflict there is a hidden teaching and learning opportunity for every one of us. Where there is disagreement there is an inherent potential of growth and development. Handle the conflict in a positive way and this stimulate innovation and learning. If all these do not work for you then a timely apology is a great way to deal with crazy conflicts. An apology is a sign of respect n civility. Conflicts are everywhere - it just depends on you, the way you choose to handle. So hope these points help you to decide the way to deal with the workplace conflicts.
Views: 188046 Skillopedia - Skills for the real world
Conflict Resolution - http://www.resolutionofconflict.com.au/ Learn how to resolve your conflict now. Visit our site for three free interactive video lessons. This video shows how the Conflict Resolution Model works. Conflict, and the resentment it breeds, massively undermines relationship at all levels.
Views: 881636 BreakthruInMarketing
MANAGING CONFLICT BETWEEN EMPLOYEES - Managers who find themselves being the referee when employees are having conflict typically cause more harm by not bringing employees together earlier. In this 12-min video, Shelly takes managers through a facilitated process to resolve issues between team members.
Views: 8137 Synfini Works
Managing Technical Professionals is now available on Pluralsight! Visit hoffstech.com/managingtechpros to view the course preview! VIDEO OVERVIEW When you are in a management or leadership position, managing conflict between employees is crucial to your team's success. If it is not done properly, then you can end up escalating the issue. Or, if you choose to do nothing then the issue will not have closure which could affect the performance of your team. You should always use the following best practices when you manage conflict between employees. Attend to Conflict Quickly You should do your best to begin managing conflict as quickly as you can when you see or hear about a conflict on your team. That way, the event or situation will be fresh in everyone's minds and you are not letting the situation fester which can create a toxic work environment. Mediate a Discussion The conflict needs to be addressed by everybody involved and the best way to handle that is through a mediated discussion. You need to understand the conflict from all sides so that you are able to set a resolution. During the discussion, you need to allow everybody involved equal time to present their case. That way, everyone will feel heard and no matter what the resolution is, your employees will know that their opinions are valued. Do Not Avoid It It is your job as a manager to make sure that you are managing conflict and not ignoring it. If you avoid conflict, the problem will continue to cause more problems on your team. Your employees may also see your avoidance as weak management and they will not feel confident in your skills as a leader. Do Not Aim to Please Everyone Sometimes when you are managing conflict there is a resolution that is amiable to everyone on your team. But more often than not, the resolution will displease someone when they do not get their way. You should select the best resolution for the conflict at hand, do not select a resolution just because it will please everyone. You can learn more in our Pluralsight course, Managing Technical Professionals! Visit hoffstech.com/managingtechpros to view the course preview. Follow HoffsTech on Social Media! http://www.hoffstech.com YouTube: http://youtube.com/hoffstechllc Twitter: http://twitter.com/hoffstech Facebook: http://facebook.com/hoffstech Instagram: http://instagram.com/hoffstech Follow Shelley Benhoff on Social Media! http://twitter.com/sbenhoff http://facebook.com/shelleybenhoff Music provided in this video courtesy or OCRemix.org. Cid (Solace Simplicity) performed by Children of the Monkey Machine.
Views: 1337 HoffsTech
Katy Hutchison became a Restorative Justice advocate following the murder of her first husband. After ten years of sharing her story internationally to over five hundred schools and community groups, she views the education system as the structure with the most potential to affect positive social change. Katy sits on the Boards of Restorative Practices International & Glenlyon Norfolk School and volunteers for Leave Out Violence (LOVE). In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized.* (*Subject to certain rules and regulations)
Views: 270159 TEDx Talks
Is your boss making work difficult? In this tutorial, learn expert strategies for surviving, and even thriving, with a bad boss. Also, learn how to spot if your boss needs a "leadership tune-up." Watch more at http://www.lynda.com/Business-Business-Skills-tutorials/Management-Tips/126132-2.html?utm_campaign=Ua1LmjULtg4&utm_medium=social&utm_source=youtube-earned. This specific tutorial is from the Management Tips series presented by lynda.com author Todd Dewett. The complete series offers two management tips every week and shows how to improve communication, increase motivation, deal with conflict, and build positive relationships.
Views: 108041 LinkedIn Learning
How to resolve workplace conflict, In a nutshell - expert advice from John Hind at Compass Resolution - http://in.a-nut.sh/CompassResolution Don't miss new In a nutshell videos... subscribe by clicking here: http://www.youtube.com/subscription_center?add_user=BEInaNutshell Find out more about this video... Workplace and Family conflict and stress accounts for billions of pounds of lost revenue every year and a great deal of unhappiness. The good news is that much of this can be avoided but the question is of course, how. To start with, conflict in the workplace, at home or anywhere for that matter, is perfectly normal. Arguments take place every day and are resolved every day. It is not conflict itself that is damaging but conflict, which remains unresolved. So what can we do about this? In this video, I will focus on 4 core human concerns which are at the heart of most arguments and unresolved conflict. Using this information, you simply need to apply what I will call, a lense and, a lever approach. First, identify which core concerns are at play, the lense or analysis stage and Second, do something positive which stimulates a positive emotion, the lever. These core concerns are, the need for Appreciation, the need for Affiliation, the need for Autonomy, and the need for Status. Appreciation -If someone is feeling unappreciated do something to make them feel more appreciated. This might simply involve some positive acknowledgement confirming that you understand their concerns Affiliation - If someone doesn't feel part of the team, do something positive that gives them a better sense of belonging. Autonomy - If someone feels that their views are not respected find ways to include them more in the decision making process. And finally, Status - if someone feels that their role at work is being undermined, which is so often connected with a person's sense of identity, focus on that. Find ways to recognise them and their achievements. Now, it may well be that more than one or indeed, all of these areas of concern, are affected but, If you can have an open, honest discussion with that person, understand what is underlying any of the 4 core concerns being expressed; Appreciation, Affiliation, Autonomy and Status, you can do something about them. Good luck and thanks for watching. John Hind Compass Resolution http://www.compass-resolution.co.uk [email protected] @CompResNet 01392 848482 ........................................ CONNECT WITH BITPOD Facebook - https://www.facebook.com/bitpod Twitter - https://twitter.com/bitpod_uk Pinterest - http://pinterest.com/bitpod/ Linkedin - http://www.linkedin.com/company/bitpod Bitpod - http://www.bitpod.co.uk SUBSCRIBE TO OUR CHANNELS http://www.youtube.com/subscription_center?add_user=BEInaNutshell http://www.youtube.com/subscription_center?add_user=bitpod
Views: 35939 In a Nutshell
🙅♀️ 🙅♂️ Behavioural interview question series about Workplace Conflicts. Tell me about a Time When YOU handled a Conflict at Work. I'm eager to listen and to help you to answer behavioural interview questions correctly. SUBSCRIBE to the CHANNEL: ⭐ http://bit.ly/NatalieFisherChannel 🔥 Click on 'Show More' for details (...) ✅ Get your FREE 10+ Behavioural Q&A Examples Guide HERE: http://nataliefisher.ca/situational-interview ✅Get your FREE Resume Guide HERE: https://nataliefisher.lpages.co/resume-opt-in/ ✅Get your FREE Cover letter examples guide HERE: https://nataliefisher.leadpages.co/cover-letter-examples-package/ ✅ Apply for a FREE Strategy Session with Natalie HERE https://natalie330.typeform.com/to/lVX4Yu ✅ Completely Makeover your resume and cover letter in an Afternoon HERE: http://nataliefisher.ca/resume-transformation-blueprint TAGS: #Interview #Conflict #SubscribeToTheChannel GRAB THE FREE ULTIMATE GUIDE TO BEHAVIOURAL INTERVIEW QUESTIONS http://nataliefisher.ca/situational-interview ____________________________________________________________ JOIN ME FOR MY UPCOMING FREE LIVE MASTERCLASS https://nataliefisher.lpages.co/webinar-registration-page/ ____________________________________________________________ Tell me about a time you handled a conflict at work. Behavioural / situational interview questions. Natalie Fisher talks about Workplace conflicts and how to deal with workplace conflicts. Watch and share this video: https://youtu.be/_GNjuEcITpg So now you know more about conflict resolutions at workplace / at work. How to research a company before a job interview: https://www.youtube.com/watch?v=9PIQkTlsofI In this video Natalie answers the behavioural / situational interview question: Tell me about a time you handled a conflict at work GRAB THE FREE ULTIMATE GUIDE TO BEHAVIOURAL INTERVIEW QUESTIONS http://nataliefisher.ca/situational-interview Grab the free guide: How to nail an interview you’re not qualified for. http://nataliefisher.ca/job-interview/ Contribute to this video: http://www.youtube.com/timedtext_video?v=_GNjuEcITpg&ref=share GRAB THE FREE ULTIMATE GUIDE TO BEHAVIOURAL INTERVIEW QUESTIONS http://nataliefisher.ca/situational-interview =========================================== **Click Below to SUBSCRIBE for More Videos: http://bit.ly/NatalieFisherChannel 🔥 ======================================= Natalie Fisher Strategic Interview & Job Search Coach AKA: Career Life Guard http://www.nataliefisher.ca Facebook: https://www.facebook.com/nataliecareerlifeguard/ Get the Free Job Search Tool kit https://nataliefisher.leadpages.co/new-main-page-leadpage/ ======================================= How to research a company before a job interview https://www.youtube.com/watch?v=9PIQkTlsofI GRAB THE FREE ULTIMATE GUIDE TO BEHAVIOURAL INTERVIEW QUESTIONS http://nataliefisher.ca/situational-interview Get the Free Job Search Tool kit https://nataliefisher.leadpages.co/new-main-page-leadpage/ https://www.youtube.com/channel/UCch140xFa6VC3YO1RWraQGA https://www.facebook.com/nataliecareerlifeguard/
Views: 114207 Natalie Fisher
You'll definitely encounter this question during your next interview, so make sure you know how to answer it! For more career tips, visit http://careerly.co
Views: 1922123 Careerly
In this video, I look at how to resolve a "merge conflict" using the GitHub interface. 🔗 Toy-Neural-Network-JS: https://github.com/CodingTrain/Toy-Neural-Network-JS 🎥 CircleCI: Unit Testing and Continuous Integration: https://www.youtube.com/playlist?list=PLRqwX-V7Uu6bLqwFa52YGEHy-L1-D_Ve- 🚂 The Coding Train website: http://thecodingtrain.com/ 💖 Support this channel on Patreon: https://patreon.com/codingtrain 🛒 To buy Coding Train merchandise: https://www.designbyhumans.com/shop/codingtrain/ 📚 Book recommendations: https://www.amazon.com/shop/thecodingtrain 💻 https://github.com/CodingTrain/Rainbow-Code 🎥 My Git and GitHub playlist: https://www.youtube.com/playlist?list=PLRqwX-V7Uu6ZF9C0YMKuns9sLDzK6zoiV 🎥 For an Introduction to Programming: https://www.youtube.com/playlist?list=PLRqwX-V7Uu6Zy51Q-x9tMWIv9cueOFTFA 🔗 https://p5js.org/ 🔗 https://processing.org
Views: 30516 The Coding Train
Did you know that some conflicts can actually be beneficial? Managing conflict is challenging in any business setting—family business or not. The key is knowing how to leverage conflict into an advantage. The dynamics that produce conflict within a family intersect with the challenges of owning and operating a business, potentially complicating both. This webinar will identify family business conflict patterns, roles, and tactics, and provide valuable information on: - Common conflict cycles encountered by family businesses - Keys to effectively managing these unique conflicts - How to spot conflicts that are common in family businesses - How to plan for successful management in ways that simultaneously uphold the family and the business. Watch this webinar to learn more. Find more family business resources at https://www.nsbank.com/business/family_business/index.jsp
Views: 2343 Nevada State Bank
saddleback.com/blessedlife-- Learn how to resolve conflict & how to restore broken relationships with Pastor Rick Warren of Saddleback Church. In this message, Pastor Rick talks about the seventh Beatitude—how God blesses peacemakers. Learn what the Bible says about the importance of conflict resolution and discover seven ways to restore broken relationships in your life. For service times & locations, visit http://www.saddleback.com. Connect with our online community at http://www.saddleback.com/online. Join our community on social: facebook.com/saddlebackchurch, @Saddleback on Twitter, and @SaddlebackChurch on Instagram (Saddleback Church) (Saddleback) (Saddleback Lake Forest) (Pastor Rick Warren) (Rick Warren) (The Beatitudes) (Peacemakers) (Peace) (Conflict Resolution) (God's Peace) (God's Blessings) (Learn How God Blesses) (How can I be blessed?) (Peaceful Relationships) (The Keys to a Blessed Life) (Having a Blessed Life) (Restore Relationships) (Conflict) (Conflict Management) (Reconcile Relationships) (Restoration) (Relationships) (Marriage Counseling) (Restore Marriage) (Dealing with conflict)
Views: 631373 Saddleback Church
Conflict between parents and teenagers is normal. It can happen because conflict happens between human beings anyway. Conflict can also occur because teens are going through lots of changes. Along with the physical changes, there are changes in the brain and in hormones as young people move into a new life stage. On behalf of Parenting SA, Adelaide psychologist Kirrilie Smout gives parents and carers some tips and strategies for managing conflict with teens while also setting appropriate limits and boundaries. More information about managing conflict with teens can be found at http://www.parenting.sa.gov.au/pegs/peg38.pdf The Parenting SA website also has many other topics for parents of children aged 0 – 18 years. Visit http://www.parenting.sa.gov.au
Views: 1915 Department for Education, South Australia
This is the Best Conflict Resolution technique that I have ever seen for married couples! These conflict resolution steps will help you resolve age-old arguments in your relationship. For more on this topic see http://www.monikahoyt.com/problem-solving-techniques-the-art-of-negotiation-in-relationships/ Or sign up for a Free Coaching session with me here: https://www.monikahoyt.com/talk/ Some of the more traditional conflict resolution steps involve techniques of debate, assertiveness, negotiation, and effective communication. But these conflict resolution steps actually go beneath the conflict and diffuse it entirely. They get to the heart of the matter to create deeper understanding, empathy and closeness. If you want to create greater connection and unity, these are the only conflict resolution steps you will ever need. 8 Steps for Conflict Resolution - University of Wisconsin--Madison 5+ items -- The following process is useful for effectively managing conflict ... Know Thyself" and Take Care of Self Clarify Personal Needs Threatened by the Dispute Understand your ... Substantive, Procedural ... 10 Steps to Conflict Resolution - Continuing Education - About.com by Deb Peterson - in 161 Google+ circles Conflict resolution in the corporate world can mean the difference between good business and no business. Teach your managers, supervisors, and employees ... How to Resolve Conflict Effectively: 10 Steps - wikiHow How to Resolve Conflict Effectively. It isn't always possible to avoid conflict, but that doesn't mean it can't be resolved. The next time you get into a fight with ... Learning Peace - Six Steps for Resolving Conflicts Things started to change when Mark began using conflict resolution skills. "I used to add fuel to the fire by getting stuck in my position. Now I take a step back, ... [PDF] CONFLICT RESOLUTION CONFLICT RESOLUTION. INSIDE THIS ISSUE: What is a problem anyway? Six steps of conflict resolution. The DESC Model. EAP COORDINATOR'S. CORNER ... The Conflict Resolution Process The Eight Essential Steps to Conflict Resolution by Dudley Weeks, Ph.D., Los Angeles: Jeremy P. Tarcher, Inc. as summarized by the Conflict Resolution ... Conflict Resolution Steps: A Good Group Tip for Conflict Prevention .. This Good Group Tip, written by Craig Freshley, advises for conflict to be resolved: either through personal reflection or interaction with the individual (s) in ... 10 Steps to Conflict Resolution : @ProBlogger by Darren Rowse - in 132,139 Google+ circles Yesterday we talked about Relational Communication Skills - essential skills for blogging relationships (ironically the picture I used in the ... [PDF] five steps to conflict resolution? - Keys To Safer Schools.com WARNING SIGNS *. See Keys Training on. •. Bullying. •. Anger Management/De-escalation. •. Conflict Resolution skills. •. Certification in Assessing for "Early ... Twelve Steps to Win-Win Conflict Resolution | Dale Carnegie Training Conflict is a natural part of business and of life. The natural give and take between people is a healthy way to create constructive discontent and ...
Views: 35473 Monika Hoyt
"Tell me about a difficult situation or challenge you faced in a workplace" By asking this question, employers are trying to see how you (A) take charge in handling a challenging situation, or (B) collaborate with your coworkers as a team to solve a conflict. They want to know if you have critical thinking and problem solving skill, how you approach the problem and the level of responsibility you take in challenging situations. It is very important to make sure that you use an example that demonstrates your ability to handle difficult situation. So do not mention about when you elevated the responsibility. Rather, talk about times when you stepped up and took a leadership position by collaborating with your coworkers. In order to construct effective story, use PAR model and follow the 3 steps. 1 Problem: Identify the problem. What was the issue? 2 Action: How did you and your coworkers analyzed the problem and took actions to solve the issue? 3 Result: What was the positive outcome in result of the action? By following PAR model, you can frame your story well. Watch the video to see example answer and start constructing your answer. Jobspeaker is a FREE service to help job seekers find better jobs. Login today!
Views: 641838 Jobspeaker
http://blog.hr360.com/hr-blog/managing-a-difficult-employee-video-blog Video Highlights: 0:42 Managing a difficult employee is one of the biggest challenges a supervisor can face. We’re talking about individuals who are not violating company policy or breaking the law, but whose demeanor, attitude and behavior are off-putting to others. 01:12 Left unaddressed, a difficult employee has the potential to do serious harm to overall workplace morale and productivity, and can even drive other valuable employees away from the department or company. 01:29 You must be responsive to the issues and complaints of the offending employee’s colleagues. Don’t brush them off. Document the complaints in detail, and ask for specific examples of the behavior in question. 01:49 Address the employee in question. This is understandably uncomfortable, but it must be done. Ideally, you will speak with the employee immediately following an incident, so that the event is fresh in his or her mind. 02:19 Follow an established protocol of steps based on a progressive discipline policy. Start with a conversation, or counseling session. If the behaviors persist, move to a verbal and then a written warning. 03:27 If all these efforts fail, you may be forced to consider reassignment or termination of the employee. However, absent special circumstances, this should generally be the last resort and done only after all other avenues have been exhausted.
Views: 141389 HR360Inc
When in conflict situations with coworkers they can sometimes get irrational and emotional. Sometimes it seems like they aren't listening to you and your great ideas. Do you ever feel like sometimes they aren't telling me everything they know. Have you ever wondered whether a person can manage conflict? You may not be able to manage every element when it comes to conflict, however, you can manage your own conduct during conflict. Engage only in those behaviors that are both good for the relationship and good for the outcome, whether or not other people respond in kind. Be rational, even if other people are acting emotionally, balance emotion with reason. Communicate understanding, even if other people deliberately misunderstand us, try to understand them. Listen to the other person, even if they are not listening to you, consult with them before deciding on matters that will affect them. Be reliable, even if other people are trying to deceive us, neither trust nor deceive them. Be reliable. Rely on your persuasive skills. Even if other people are trying to coerce us, neither yield to that coercion nor try to coerce them; be open to persuasion and try to persuade them. Communicate acceptance of their point of view. Even if other people disregard our concerns as unworthy of their consideration, try to understand their perspective and be open to learning from them. Sometimes conflict is simply a misunderstanding. Often we find that when we listen well, we can find common ground and create win-win solutions to our disagreements. Keep your composure and the people you work with will like solving problems and resolving conflicts with you. For more on Managing Conflict, watch this presentation: http://welchlin.com/presentations/conflict-and-negotiation/ Check back to Welchlin.com every Monday for a new video blog.
Views: 185 Kit Welchlin
Streaming subscription that follows Jake throughout his day as he learns how to become more confident and In control here: https://vimeo.com/ondemand/confidentandincontrol Purchase DVD version here: https://tdsocialskills.com
Views: 154106 TDSocialSkills
For detailed notes for this video, visit http://www.patrickbetdavid.com/how-to-handle-customer-complaints/ I'm going to make a prediction. There's little chance this video will go viral. Here's why. Because no one cares to talk about customer complaints. But I want to challenge you to listen to this whole thing because it will save you a lot of sleepless nights, make and save you a lot of money, and create a culture for your company. So let's get right into it. Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ 5 Types of Customer Complainers #1: The Valid Complainer - 1:11 #2: The Pessimist - 1:34 #3: Like Your Product, Disagree with Your Belief - 1:50 #4: An Actual Enemy - 5:04 #5: Trolls - 08:05 How to Handle Customer Complaints - 9:10 #1: Speed is Your Game - 10:08 #2: Don't Avoid Conflict - 10:38 #3: You Can't Win Them All - 12:03 #4: Get on the Phone - 12:07 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 151713 Valuetainment
In the Mix is the Emmy award winning PBS documentary series for teens. In this program, we follow a group of high school students as they participate in a conflict resolution workshop led by an experienced facilitator and social worker who encourages them to develop their own solutions. After each student describes a recent conflict with a friend or family, they explore ways they commonly handle conflicts...avoiding, confronting, or problem solving and communication...finding it is often based on the situation. One student points out that conflict can be an opportunity to strengthen relationships if dealt with properly; however it is difficult. The facilitator then helps them understand basic communication skills, including how to use "I" messages to open a discussion and what it takes to be a good listener. The students practice these skills, applying them to their recent conflicts. This program is useful to open discussion on conflict resolution and communication. It can also be used to train teachers and others in conducting similar workshops. Over 60 half hour additional programs on topics of critical interest to teens are available as educational DVDs. Many are closed captioned and have Spanish subtitles. For full descriptions, transcripts, video clips, discussion guides, lesson plans, ordering information, and more, please visit our website www.inthemix.org. A full catalog and free Discussion Guides can be downloaded at www.inthemix.org/Educators.
Views: 68184 InTheMixPBS
In this elective class at Seattle's Alternative School 1, students from every grade come together to discuss and resolve their differences, creating a forum for social and emotional learning. If you liked this video, please consider subscribing to Edutopia's YouTube Channel: http://bit.ly/edutopia-subscribe
Views: 51937 Edutopia
Conflict is a normal part of relationships; it’s how we handle the conflict that can cause problems. Naomi Brower, USU Extension's relationship expert, shares three tips to better manage conflict. Music: Italian Afternoon by Twin Musicom is licensed under a Creative Commons Attribution license (https://creativecommons.org/licenses/by/4.0/) Artist: http:/wwwtwinmusicom.org/ Connect with USU Extension! Facebook - http://facebook.com/usuextension Twitter - http://twitter.com/usuextension Pinterest - http://pinterest.com/usuextension LinkedIn - http://linkedin.com/company/usuextension Google+ - http://google.com/+usuextension
Views: 473 Utah State University Extension
Dealing with difficult people requires a special knowledge and skill set that every effective leader must possess. Participants learn win-win conflict resolution techniques that focus on counseling and problem solving while maintaining effective work relationships, and applying those techniques to their individual workplace situations. Important aspects of supervisory corrective action are examined. Participants also learn to properly use progressive discipline to address severe performance problems.
Views: 3941 MRA org
I share 3 tips I use to manage myself when I'm in conflict. Workplace Mediator and Conflict Manager - Andrea Doyle, Owner DOYLESolutions - http://www.doylesolutions.com.au Follow Andrea on LinkedIn - http://www.linkedin.com/pub/andrea-doyle/b/437/45a Twitter - http://twitter.com/andreadoyleau Blog - http://www.doylesolutions.com.au/blog/ YouTube - https://www.youtube.com/channel/UCsvCLZvc6wQEzFdJ56s4gkQ
Laree Kiely is President and Chief Wisdom Officer of We Will Inc, a conflict resolution training company. We spoke with her to discuss conflict resolution strategies and how to manage conflict in the workplace. Read the Article: https://hubs.ly/H0dVwKm0 Visit We Will: https://wewillinc.com/ Where to follow USC's Executive Master of Leadership program: Instagram: https://www.instagram.com/usceml/ Facebook: https://www.facebook.com/USCeml/ LinkedIn: https://www.linkedin.com/school/usceml/ Twitter: https://twitter.com/usceml About Us: USC's Executive Master of Leadership program is designed for experienced professionals ready to take their leadership to the next level within a complex environment and/or organization. Here, in a supportive cohort environment, students are challenged to discern and refine their own assumptions, biases, and beliefs – all within a 21st-century framework of leadership. Specifically, students will learn and develop within themselves highly effective leadership knowledge, skills, and practices, such as strategic communication, emotional intelligence, and managing change across boundaries through powerful on-campus workshops lead by USC faculty and USC's network of industry professionals.
Views: 129 USC Executive Master of Leadership
Robin Funsten has a knack for conflict—more specifically, in its successful resolution. She challenges us to look at the inevitable conflicts we face as opportunities for providing positive and lasting change. Robin is a Mediator, Conflict Consultant, experienced Educator, Life Coach and Public Speaker. She has been committed to working with community, youth, and families for her entire career helping guide groups and individual clients through difficult life challenges encountered during conflict. Robin has facilitated hundreds of mediation sessions and individual problem-solving sessions. Robin also has presented for thousands of people on the opportunities that can be created from engaging intentionally in our conflicts. She the CEO of Community Conflict Solutions, a business based on the idea that teaching conflict resolution skills can guide long term and positive transformation for individuals, our communities and the world. Robin is happily married and has a young son. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx
Views: 18192 TEDx Talks
CONFLICT & AGGRESSION: HOW TO DEAL WITH CONFLICT & AGGRESSION WITH YOUNG PEOPLE http://www.youthworktoolbox.com/hire-tony Aggression in young people is an important social issue. Young people who behave aggressively may harm not only themselves, but also their families, their communities and society at large. Research shows us that children with serious aggression problems are more likely than children without such problems to become teenagers who have problems with aggression, other mental health issues or substance use—and as adults they are more likely to engage in acts of violence. The earlier a young person with an aggression problem is identified and receives help, the greater the chance that the chosen treatment will have lasting benefits. Aggression is an action or threat of action that is intended to harm another person, either physically or psychologically. There isn't a simple reason to explain why someone behaves aggressively. However, we do know that there are characteristics of children, youth, their families and their environments that can either increase (risk factors) or decrease (protective factors) the likelihood that they will display aggressive behaviour. Working to minimize risk factors and enhance protective factors can help reduce or eliminate aggressive behaviour. Preventing aggression: The best way to reduce incidents of aggression among children and youth is to prevent them from occurring in the first place. Successfully discouraging aggressive behaviour in young people involves building solid and appropriate relationships with them, and creating a structured and secure environment. The following are a number of tips for preventing aggression: Set out clear expectations. Let young people know how you expect them to behave. Build rapport and be understanding. Talk to young people, listen to them and show concern when appropriate. Show cultural sensitivity. Understand that people who come from other cultural, social or spiritual backgrounds may define aggression differently. Be encouraging. Offer praise and thanks for positive behaviours. Avoid power struggles. Manage problems as they arise. Address small problems before they turn into bigger ones. Become aware of triggers. Identify the situations or stresses that cause a young person to act out or behave aggressively—and work toward eliminating them or minimizing their impact. Develop strategies to help young people manage their emotions. Help children and youth develop the skills necessary to manage emotions that can lead to aggressive outbursts. Use positive reinforcement. Praise and reward positive social behaviours. Managing aggression If you interact with children and youth—for example, as a parent, teacher or front-line worker—you'll likely face aggressive behaviour. Control your body language and tone of voice. Make sure your body language and tone of voice do not contradict your verbal message. Stay calm. Focus on letting the person know that you care about him or her, are concerned about what is happening and are there to help. Don't try to solve the problem or conflict that led to the aggressive behaviour while a young person is acting aggressively toward you. Offer a way out. Offer a young person a way out of the situation. Give clear choices, with safe limitations. In this way, you allow the young person to retain a feeling of control along with his or her self-esteem. Discourage bystanders. When a young person is acting out, ask peers who may be watching to leave the setting and continue with their activities. Don't make threats. Don't give warnings about consequences that you are not prepared to follow through on or that are unreasonably severe. Maintain safety. Make sure that everyone present during an incident involving aggression is safe at all times. If you can't control the situation, call for help. http://www.youthworktoolbox.com/hire-tony
Views: 12593 Youth Work Toolbox TV
This helpful module defines strategies for prioritizing aggravations and implementing solutions.
Views: 251 AHLEIVIDEOS
Manage conflict in a relationship by getting to the root of a problem through marriage and family counseling. Avoid trying to tell a partner that their feelings are wrong in a conflict with advice from a family therapist in this free video on marriage and relationships. Expert: Patti German Contact: www.pattigermancounseling.com Bio: Patti German is a member of the American Association for Marriage and Family Therapy. She has certification in marriage and family therapy (MFT) and has worked with the Penn Council for Relationships. Filmmaker: Paul Muller
Views: 2093 expertvillage
5 Keys to Anger Management in Relationships! Dr. Christian Conte with Kristen Conte Please SUBSCRIBE & SHARE! Twitter: @Dr_Conte Instagram: @drchristianconte Facebook: @DrChristianConte Website: www.DrChristianConte.com Music from Soundstripe.com Song: Always by Stephen Keech #MuchPeace
Views: 47371 Dr. Christian Conte
In too many news reports we see instances where otherwise law abiding citizens manage to get involved in shootings that were otherwise avoidable. Too many people see the pistol they're carrying as the solution to all of their problems or become "ego involved" in simple disputes. This presentation is about "managing conflict while armed". Frankly, this didn't come out as well as I hoped it would for such an important topic...I think I rushed through too many of the points. I'll add some comments below after some more reflection, and I look forward to the comments to help us all flesh out this important topic. Thanks, John PS-1st correction. I have since found a news report from the era....the guy that tried to car jack the veteran mentioned in the presentation was in fact, NOT armed, he just faked it. I suspect the outcome wouldn't have been much different.
Views: 2853 FPFTraining
This lecture is brought to you by the CalSouthern School of Business (http://www.calsouthern.edu/business/) in partnership with the Project Management Institute’s Orange County chapter (http://www.pmi-oc.org/). Presenters: Greta Blash and Steve Blash Description: Nothing damages a good relationship like a bad conflict. Imagine how much stronger your relationships would be if you really understood what makes people tick—when things are going well and when there is conflict and opposition. As project managers, we are often faced with difficult situations and must constantly resolve conflicts with our stakeholders or team members. Most of us are conflict averse and want to avoid them—and it’s understandable: what you think is the right way to handle a conflict may be perceived as the wrong way by the other person. When you choose to have a nice conflict, you’re applying an approach that gets you the results you seek while leaving the relationship stronger and restoring the self-worth of everyone involved. This approach also strengthens relationships by enabling individuals and teams to deploy their individual strengths while enhancing communication, trust, empathy and productive relationships. Learning Objectives: Upon completion of the lecture, participants will be able to demonstrate an understanding of: • A practical approach to managing and preventing conflicts. • A relational awareness of conflict that yields tangible results while enhancing relationships. • Ways to identify conflict triggers in oneself and others. Bios: Greta Blash is a certified Project Management Institute (PMI) PMP, PMI Agile Certified Practitioner and PMI Professional Business Analyst, and has taught project management, agile business and business analysis certification courses worldwide. She served several vice presidential roles for PMI’s Southern Nevada Chapter. She is the academic outreach liaison for PMI Region 7. Steve Blash is a senior consultant with Facilitated Methods and is a certified PMI PMP and PMI Agile Certified Practitioner. He possesses exceptional IT technical knowledge, and has extensive project management experience managing large projects. Steve is past president of PMI’s Southern Nevada Chapter. For more information about the California Southern University School of Business, please visit: http://www.calsouthern.edu/business
Views: 29524 CalSouthern BUSINESS
Please watch: "How to Get Rid of Deep Forehead Wrinkles Naturally" https://www.youtube.com/watch?v=rBis2J8KuxQ --~-- http://www.waysandhow.com Subscribe to Waysandhow: https://goo.gl/RK2SbN Conflict resolution in relationships, tips on how to handle conflict in a relationship. Conflict in relationships is inevitable. In fact, when properly handled, it can be healthy. Most couples who have succeeded in resolving their conflicts testified of experiencing a closer bond with their partners after the storm. Waysandhow. ---------------------------------------------------------- Our Social Media: Google+: https://plus.google.com/+waysandhow Facebook: https://www.facebook.com/waysandhow/ Pinterest: https://www.pinterest.com/waysandhow/ Twitter: https://twitter.com/waysandhow
Views: 15794 WaysAndHow
This video clip preview is one of many knowledge-packed training DVDs that offers RM Concrete Drivers essential vehicle, product and professional development information. To purchase, please click this link: http://my.nrmca.org/scriptcontent/BeWeb/Orders/ProductDetail.cfm?pc=2PRD009DVD
Views: 27 ConcreteDrivers
Watch the Full-Length Preview - http://bit.ly/2IKv320 PREVIEW ONLY – NOT FOR TRAINING. Defining diversity and understanding how to navigate through a diverse workforce are two very different things. It is one thing to understand what diversity is, but it's another to hire and manage the human complexities of a diverse workforce. In talking about diversity, we not only focus on the visible examples such as race, age, gender, and national origin, but also on not-so-visible examples such as personality style, style of interaction, lifestyle situations, education, work function, etc. It is the identification, acceptance and understanding of those differences and similarities that allow individuals to become aware of and fully use their talents and abilities to make unique contributions to workgroups and organizations. Whether your organization already started a diversity initiative or you're just beginning to look at the effect diversity has on your productivity, this program is designed to give your organization a chance to discuss some real issues affecting your workforce.
Views: 218486 Media Partners Collection
Do you think backbiting is happening at your workplace or place of study? Glenn Rolfsen's talk is about what contributes to a toxic work environment and what the significant factors are that determine our working life quality. His approach addresses how to achieve a permanent end to slander and bullying among adults in the workplace. Glenn D. Rolfsen is a psychotherapist working in corporate health service in Oslo. He has also worked as a teacher to educate gestalt therapists in Norway and several European countries. He is particularly concerned with the psychosocial work environment in enterprises. As corporate counsel and leadership consultant, he works daily to improve working life quality for employees. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx
Views: 513215 TEDx Talks
http://goo.gl/xy64eT If the level of your guilt regarding managing conflicts with your kids is high, you might like to consider reading a book about it. The book "Kid Friendly Way to Change Behavior -- Fun conflict Management Tactics For Parents" will help you improve your conflict management skills. And feel much better.
Views: 127 AsafShaniConflict
Greg Alexander, CEO of SBI, provides valuable input on dealing with common issues a family business may encounter. 01:10 Evolving the family owned business: old school vs. new school 03:16 From traditional to digital: how formal should the transition be? 04:09 How do you separate work from the dinner table? 04:50 What should small businesses do to acquire credit? 06:38 Can you market to various demographics with one message? 08:20 How do you save money on health benefits? 09:56 How do you evaluate employees when you aren’t in the office? SBI TV Episode Summary: Greg Alexander is joined by Phil Town and Max Ramberg to discuss common problems a family business may encounter, especially when related to a clash between the technology-based incoming generation and the older generation with years of business management. They then discuss how to transition from that “old school” to “new school,” not only people but also technology. Next, the panel answers questions from several small business owners. Questions include how to get credit for their company in the poor economy, how to market to various demographics with one business strategy, and how to save money on your employee’s health benefits. Finally, they discuss evaluating and grading your employees in order to measure performance and properly reward the employees, despite a busy schedule. Are you ready to make your number? SBI is a firm comprised of former sales and marketing leaders who spend every minute of every day thinking about one thing: Making Your Number. We are a firm drawn to companies with aggressive goals and unreasonable timelines because we enjoy working on projects with a lot on the line. Our business is built to over-serve a small number of clients. We are not trying to please everyone, and we always put our money where our mouth is. Because of this, we tend to develop deep and long lasting relationships with our clients and coworkers that extend beyond the office. To learn more about our proven six-step growth methodology process or to get in contact with us, please visit https://salesbenchmarkindex.com/.
Views: 15663 SBI TV
WHY SHOULD UNDERSTANDING CONFLICT MATTER? UNRESOLVED CONFLICTS ARE COSTLY. CONSIDER HOW MUCH TIME YOU TOOK TO WORK THROUGH A RECENT CONFLICT.
Views: 1428 GlobalStrategicMgmt
To be blissful and be in the moment, you must do the necessary things. Living through moments blissfully and peacefully determines if you make a heaven or hell out of yourself. Try a Free 12 minute Guided Meditation with Sadhguru: https://www.InnerEngineering.com/online/freemeditation Empower Yourself - Take a program Online with Sadhguru at your own Convenience: https://www.InnerEngineering.com Inner Engineering is a 7-session online course that provides tools and solutions to help manage stress, overcome anxiety and live joyful life. This course is a combination of methods derived from the ancient science of yoga that addresses every aspect of human well- being . The program includes guided meditations and deeply engaging discourses about the nature of the mind and practical wisdom to manage life’s situations. Follow Us on Social Media: Facebook: https://www.facebook.com/innerengineering Twitter: https://twitter.com/innrengineering
Views: 828806 Inner Engineering
As part of ACI's Management Training Series, Managing Conflict provides seven easy steps to resolve conflict. Battling over the thermostat can escalate into a more serious issue. Learn to solve problems before they arise with these simple steps to better communication with a co-worker. ACI Specialty Benefits 800.932.0034 http://www.acispecialtybenefits.com [email protected] Twitter https://twitter.com/ACISpecBenefits Facebook http://www.facebook.com/ACISpecialtyBenefits Linkedin http://www.linkedin.com/company/aci-specialty-benefits Pintrest http://pinterest.com/acispecbenefits/ Wordpress Blog http://acieap.wordpress.com/ Google + https://plus.google.com/103334261059099368613/posts
Views: 914 ACI Specialty Benefits