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Resolving disputes and making a consumer complaint - OFT's 5 step guide.
 
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The Office of Fair Trading is Queensland’s consumer protection regulator. We administer a number of laws which are designed to ensure the marketplace is fair for both consumers and traders. Sometimes though problems do occur. For example, have you ever bought faulty goods or paid for something that never arrived? As a consumer you have rights when issues like these arise and following our 5 step guide may help you resolve your dispute or assist you to lodge a formal complaint with us. For more information on resolving your dispute or lodging your formal complaint please visit https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint/how-we-can-help?utm_source=Complaint-video-Campaign&utm_medium=YouTube&utm_campaign=how-we-can-help For more information on the Office of Fair Trading please visit our website at: https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint/how-we-can-help?utm_source=OFT-Youtube&utm_campaign=Complaint-video-Campaign Music by https://www.bensound.com
Views: 3595 FairTradingQLD
The Office of Fair Trading and Illegal Cartels
 
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Partner Stephen Gilchrist discusses the Office of Fair Trading's recent Statement of Objections which alleges that 112 construction firms have been involved in price fixing.
Views: 2266 SaundersSolicitors
Office of Fair Trading
 
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The Office of Fair Trading was a not-for-profit and non-ministerial government department of the United Kingdom, established by the Fair Trading Act 1973, which enforced both consumer protection and competition law, acting as the UK's economic regulator. The OFT's goal was to make markets work well for consumers, ensuring vigorous competition between fair-dealing businesses and prohibiting unfair practices such as rogue trading, scams and cartels. Its role was modified and its powers changed with the Enterprise Act 2002. The Department for Business Innovation and Skills announced reforms to the UK consumer protection and competition regimes. Under the provisions of the Enterprise and Regulatory Reform Act 2013, the Competition and Markets Authority was established on 1 April 2014 combining many of the functions of the OFT and the Competition Commission and superseding both. Regulation for the consumer credit industry passed from the OFT to the new Financial Conduct Authority from April 2014. This video is targeted to blind users. Attribution: Article text available under CC-BY-SA Creative Commons image source in video
Views: 422 Audiopedia
Jens Hainmueller: Will People Pay More for Fair Trade Products?
 
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Jens Hainmueller explains his real-world research, based in US grocery stores, into whether consumers are really willing to pay more for fair trade certified coffee. Hainmueller is associate professor of political economy (by courtesy) at Stanford Graduate School of Business. Read Jens Hainmueller's paper about consumer demand for the fair trade label: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1801942 Learn more about associate professor Hainmueller: http://www.gsb.stanford.edu/faculty-research/faculty/jens-hainmueller
What is Fair Trade?
 
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Welcome to the Investors Trading Academy talking glossary of financial terms and events. Our word of the day is “Fair trade” Many politicians and NGOS argue that free trade is not enough; it should also be fair. On the face of it, fairness is self-evidently a good thing. However, fairness, in trade as in beauty, lies in the eye of the beholder. Frederic Bastia, a 19th-century French satirist, once observed that the sun offered unfair competition to candle makers. If windows could be boarded up during the day, he argued, more jobs could be created making candles. American trade unions complain that Mexicans' lower wages, say, give them an unfair advantage. Mexicans say they cannot compete fairly against more productive American counterparts. Both sides are wrong. Mexicans are paid less than Americans largely because they are, in general, less productive. There is nothing unfair about that; indeed, it helps to make trade mutually beneficial. The mutual benefits of trade also disprove the fair traders' other complaint, that free trade harms poor countries. By Barry Norman, Investors Trading Academy - ITA
Campaign Video: Know Your Consumer Rights Online - Office of Fair Trading
 
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Office of Fair Trading helps create awareness to consumers buying online. You may have more legal rights than you think, make sure you know what they are. Disclaimer: Access was commissioned by The Office of Fair Trading [OFT] to produce this video. Year created: 2011
Views: 777 Access
Complaints Register
 
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Information on the NSW Fair Trading Complaints Register.
Views: 287 NSW Fair Trading
Web game extras face Office of Fair Trading scrutiny
 
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Web game extras face Office of Fair Trading scrutiny
Views: 32 NewsInWorldNow
A WEEK OF FAIR TRADE TEACHER FASHION
 
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MONDAY https://saltandlighttradingco.com/ https://wellscooperative.com/ https://www.madewell.com/womens/jeans/fair-trade-denim $20 off Root Collective bit.ly/toocoolroot https://starfishproject.com/ TUESDAY https://aventuraclothing.com/ https://matrboomie.com/ Use code MEGAN10 WEDNESDAY https://elegantees.com/ bit.ly/toocooldazey THURSDAY https://shop.cleobella.com/ FRIDAY https://www.fashionandcompassion.com/ https://www.carlyjeanlosangeles.com/ Rothy's $20 off https://share.rothys.com/x/jFba8B https://dogoodshop.org/ Let’s Connect! Teachers Connect: https://www.teachersconnect.online/refer.php?ref=5aff78a5b4c3fc7ece228512 Instagram: https://instagram.com/toocoolformiddl... Facebook: https://www.facebook.com/toocoolforsc... Blog: https://toocoolformiddleschool.wordpr... Twitter: @TooCool4MS Snapchat: @mrs4bz TpT store: https://www.teacherspayteachers.com/Store/Too-Cool-For-Middle-School Email: [email protected] Mailing Address Too Cool for Middle School PO Box 661602 Arcadia, CA 91066 Pink Desert: bit.ly/toocoolpink Dazey LA: bit.ly/toocooldazey Get $10 off Erin Condren products! http://www.erincondren.com/referral/invite/meganforbes0711-6907 Camera: Canon Rebel T5i Intro music composed by Drew Forbes www.autumnelm.co
Office of Fair Trading
 
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Its unlawful NOT to have a consumer license, but they chance it. You could possibly claim back 6 years or more as its a criminal offence not to have one. Not ligal advice..LOOK it up !
Views: 106 John Paffvett
Fair Trading NSW
 
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Views: 255 Omer Ozturk
The Drum - Department of Fair Trading and the AVN
 
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The Drum whole-heartedly endorses the action of the Department of Fair Trading and the Minister Mr Anthony Roberts in ordering the anti-vaccination group the "Australian Vaccination Network" to change its deceptive name. ABC News 24 17 December 2012
Views: 384 Anne Blake
Fair Trade
 
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Views: 13 Petra Jamrichová
Office of Fair Trading closing in
 
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The Office of Fair Trading says its closing-in on the party planner accused of organising school formals and cancelling them once he was paid. See more at tennews.com.au
Views: 95 Channel 10
Fair trading act
 
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Thanks to Ryan Ethan Bryan For helping make this video
Views: 159 Daniel Perkinson
AN EVENING WITH THE FAIR TRADING ACT
 
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The Fair Trading Act prohibits false and misleading consumer information. Please note: on 17 June 2014, new provisions of the Fair Trading Act came into force. The guidance in this clip should be supplemented by reading Changes to the Fair Trading Act on our website: http://www.comcom.govt.nz/fair-trading/changes-to-the-fair-trading-act/
Views: 15696 commercecommission
Jonathan Rolande Director Of House Buy Fast With The Office Of Fair Trading On ITV's Daybreak
 
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Jonathan Rolande from http://housebuyfast.co.uk on ITV's Daybreak with Gaucho Rasmussen from The Office Of Fair Trading talking about new rules for the quick house sale industry. Jonathan Rolande, the director of House Buy Fast, has been supporting calls for new rules for quick house sale companies and pushing for further rules after some companies took advantage of vulnerable home sellers. Read more here: http://housebuyfast.co.uk/blog/oft-report-on-quick-house-sale-companies/
Views: 922 Jonathan Rolande
Black Friday - Office of Fair Trading advises people to 'shop smart'
 
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Black Friday is the start of the busiest shopping period of the festive season. With plenty of customers looking for a good deal, the Office of Fair Trading is advising people to shop smart whether on Main Street or online, and to remember their statutory rights. Christina Cortes spoke to the Office of Fair Trading's CEO, Francis Muscat.
Views: 88 GBC News
CreditCardKiller  Protest outside the Office of Fair Trading
 
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This is an extract of video footage taken at a Static Protest held on the 12th November 2009 from 12noon until 2pm. The purpose of this Protest was to demand the resignation of the Director of Consumer Credit of the Office of Fair Trading . The Protest was held outside the building of the Office of Fair Trading, located in Central London at Salisbury Square. The purpose of the static protest was to draw attention to the unlawfull conduct of the Office of Fair Trading, and in particular, the comments and actions of Ray Watson, Director of Consumer Credit. The Office of Fair Trading's press release on 23 June 2009 OFT warns consumers about 'debt sale' scams 72/09 is in breach of Article 6 of the Human Rights Act. They failed to contact Momentum Network Limited or associated sellers with regard to the selling of debt, which they have labelled publicly as criminal, without giving any right to reply. This breaches Article 6 as it denies Momentum Network Limited and any people who sold their debt the right to a tribunal, which in this case should be in a criminal court.
Views: 874 cckmn2009
IQPC Australia Interview with Carlene Colahan, NSW Office of Fair Trading
 
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IQPC Australia interviews Carlene Colahan, NSW Office of Fair Trading. We ask: What are the current challenges for NSW Office of Fair Trading, how do you drive a strategic shift in the way you deliver service to the NSW public, what are the key components to ensure maximum service delivery outcomes, what can be learned from undertaking customer surveys and mystery calls, how do you feel about the current state of the government contact centre industry, what is your view on how the industry will move forward? For more information on Government Contact Centre Summit 2009, visit www.govcc.com.au
Views: 398 IQPCAustralia
OFT probes UK furniture retailers
 
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The Office of Fair Trading is investigating six UK furniture retailers that offered heavy discounts ‑ often cuts of more than 50 per cent ‑ to see whether they were inflated. Duncan Robinson and Daniel Garrahan discuss where the investigation might go next. For more video content from the Financial Times, visit http://www.FT.com/video
Views: 455 Financial Times
Stuart Elliott 'Dappy' Office of Fair Trading
 
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Office of Fair trading 'Dappy' Stuart Elliott www.mtp.co.uk
Views: 52 MTP
Expedia fixed prices of hotel rooms says Office of Fair Trade
 
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The competition regulator believes Intercontinental Hotels colluded with Expedia and Booking.com to limit discounts on rooms.
Views: 350 The Telegraph
Istruzioni installazione E.A Joe Ross Fair Trading
 
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Segui le istruzioni di questo breve video per istallare le Strategie Automatizzate di Joe Ross di cui sei in possesso.
Department of Fair Trading - Making a Difference
 
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We were asked to make a whole bunch of videos for the department of fair trading and this was just one of them. The brief on this was to be picture based not video so we have used a basic animated montage of pictures to tell the story.
Views: 411 Filmview
Free to Play Games is it Unlawful Office of Fair Trading Investigates If Publishers Are Breaking Law
 
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http://www.redgamingtech.com/not-so-free-to-play-f2p-illegal/ - full article http://www.facebook.com/redgamingtech - Follow us on Facebook! In the UK the Office of Fair Trading are starting an investigating if free to play games are breaking any laws. They are also encouraging other countries to launch their own investigations into the affair. OFT said - "In particular, the OFT is looking into whether these games include 'direct exhortations' to children - a strong encouragement to make a purchase, or to do something that will necessitate making a purchase, or to persuade their parents or other adults to make a purchase for them." Royalty Free Music - www.audiomicro.com/royalty-free-music
Views: 229 RedGamingTech
Stuart Elliott 'Florence' Office of Fair Trading
 
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Office of Fair Trading 'Florence' Stuart Elliott www.mtp.co.uk
Views: 193 MTP
Consumer rights, complaints and scams in Queensland
 
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LEGAL HOTLINE: 1300 636 846, 7am to Midnight, 7 days Get a Good Lawyer. Fast. https://www.gotocourt.com.au/civil-law/qld/consumer-claims/ Consumer claims in Queensland are governed by the Australian Consumer Law (ACL) which is set out in Schedule 2 of the Competition and Consumer Act 2010. This law applies to all consumer transactions that have been entered into in Queensland and all of Australia since 1 January 2011. All consumer transactions in Queensland before then are covered by the Queensland Fair Trading Act 1989 and the national Trade Practices Act 1974 (no longer used). Who deals with consumer claims in Queensland? Consumer claims in Queensland are administered by the Office of Fair Trading (OFT). The OFT: - has the responsibility for providing a fair and safe marketplace for consumers and businesses - can advise consumers about their legal rights when it comes to warranties, guarantees, and refunds and assist them to negotiate a resolution to a complaint - investigates and takes enforcement action against any trader who has broken any consumer law - offers advice regarding consumer claims in Queensland arising from buying or selling a home - investigates and informs the community about ‘scams’ - is responsible for enforcing safety standards for household goods, electrical goods and appliances, and toys, and for overseeing product safety - issues licences to people who work in a range of industries to help ensure high professional standards. Contact Go To Court Lawyers : https://www.gotocourt.com.au/ Book a lawyer - https://www.gotocourt.com.au/make-a-booking/ SUBSCRIBE! http://www.youtube.com/channel/UC9DU9m1BL8BbUvgC5bDzB-w?sub_confirmation=1 LET'S CONNECT! Go To Court Lawyers -- https://www.facebook.com/gotocourt/ -- https://plus.google.com/+GotocourtAulawyers/ -- https://twitter.com/gotocourtlawyer -- https://instagram.com/gotocourtlawyers/ -- https://www.pinterest.com/gotocourt/ -- https://www.linkedin.com/company/go-to-court
Views: 924 Go To Court Lawyers
Department of Fair Trading NSW
 
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Intrec recently completed a multi floor staged total strip out and refurbishment for the Department of Fair Trading NSW, Eclipse & Barrington in Parramatta, see the attached time lapse video to see how the project progressed from start to finish.
Campaign Video: Know Your Consumer Rights with Electrical Goods - Office of Fair Trading
 
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Office of Fair Trading helps create awareness to consumers buying electrical goods. You may have more legal rights than you think, make sure you know what they are. Disclaimer: Access was commissioned by The Office of Fair Trading [OFT] to produce this video. Year created: 2011
Views: 3062 Access
Campaign Video: Know Your Consumer Rights Buying Used Cars - Office of Fair Trading
 
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Office of Fair Trading helps create awareness to consumers buying Used Cars. You may have more legal rights than you think, make sure you know what they are. Disclaimer: Access was commissioned by The Office of Fair Trading [OFT] to produce this video. Year created: 2011
Views: 285 Access
CTA Brussels Weblog: our guest, Mr Sergi Corbalán, Fair Trade Advocacy Office
 
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Mr Sergi Corbalán, Fair Trade Advocacy Office Coordinator, is our guest. The Fair Trade Advocacy Office speaks out for Fair Trade and trade justice with the aim to improve trading conditions for the benefit of small and marginalised producers and poor workers in developing countries. Based in Brussels, the office coordinates the advocacy activities of the four main Fair Trade Networks: Fairtrade Labelling Organizations International, World Fair Trade Organisation, Network of European Worldshops and European Fair Trade Association. Mr. Corbalán introduces the concept of fair trade and presents the work of the Bureau, particularly in Brussels with policy makers in the EU. Fair trade needs to be truly equitable, and therefore fulfil the economic, labor and environmental generators. A better dialogue is essential to improve the link between producers and consumers, who need to understand the value of such trade. The new European Parliament and the forthcoming new European Commission represents an opportunity for new proposals to encourage support fair trade as a tool for development. In this regard, the Fair Trade Advocacy Office has just published the report Aid for Trade - Is the EU helping small producers to trade their way out of poverty?.
Views: 909 CTA Brussels
What did you learn from Fair Trading's Buy Smart Competition?
 
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Mckenzie chats about what she learnt in last year’s Buy Smart Comp. Visit Fair Trading's Buy Smart info at https://www.qld.gov.au/buysmartcomp?utm_source=YouTube&utm_campaign=Buy-Smart-Campaign Music by www.bensound.com
Views: 68 FairTradingQLD
An Evening with the Fair Trading Act
 
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Excerpts of Julie O'Brien from 'An Evening with the Fair Trading Act' produced by Fitzbeck Creative for the Commerce Commision.
Views: 247 julieobriennz
Campaign Video: Know Your Consumer Rights on Buying Furniture - Office of Fair Trading
 
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Office of Fair Trading helps create awareness to consumers buying furniture. You may have more legal rights than you think, make sure you know what they are. Disclaimer: Access was commissioned by The Office of Fair Trading [OFT] to produce this video. Year created: 2011
Views: 458 Access
Fair Trade My Home, My Office and My Life (brought to you by Handmade Expressions)
 
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In honor of World Fair Trade Day 2010 (organized nationally by Fair Trade Resource Network), all the people who work at Handmade Expressions have decided to share with you what Fair Trade products they have adopted into their lives. What have YOU done to Fair Trade your home?? Handmade Expressions is a wholesaler of fair trade, handmade products, based out of Austin, Texas. www.handmadeexpressions.net
Views: 455 fairlytraded
Campaign Video: Know Your Consumer Rights in Retail and Clothing -- Office of Fair Trading
 
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Office of Fair Trading helps create awareness to consumers buying clothes. You may have more legal rights than you think, make sure you know what they are. Disclaimer: Access was commissioned by The Office of Fair Trading [OFT] to produce this video. Year created: 2011
Views: 710 Access
Stuart Elliott 'Tinchy' Office of Fair Trading
 
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Tinchy Stryder dances on webcam. Office of Fair trading 'Tinchy' Stuart Elliott www.mtp.co.uk
Views: 27 MTP
Anthony Roberts NSW Minister for Fair Trading
 
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After two years in Government the Liberals and Nationals have delivered major reforms in consumer protection. Minister for Fair Trading, Anthony Roberts, explains the changes that have been undertaken and what the Government will be delivering for the people of NSW in the next two years
Views: 606 Anthony Roberts MP
Jonathan Rolande Talks About Quick House Sale Companies On ITV Daybreak
 
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Jonathan Rolande from https://housebuyfast.co.uk talks about quick house sale companies and the recent report released by The Office Of Fair Trading into this area of the industry on ITV Daybreak. Read more here: https://housebuyfast.co.uk/blog/oft-report-on-quick-house-sale-companies/
Views: 205 House Buy Fast
Xforex - Creditcardkiller Protest Outside The Office Of Fair Trading
 
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Where to sell forex? related software? Best forex? bonus sites? Forex? market? What is the forex? strategy? Types of forex? platforms? Forex? too scary? Forex? profit multiplier? any honest review? Forex? is good or not? What would be your candid advise on forex? trading? Can anyone trade forex? in uk? Help me to understand forex?. please!?
Views: 3 Forex Books
Nigeria scams targeted
 
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The UK Office of Fair Trading says one in ten have been victim to scams out of Nigeria.
Views: 14533 zuze269
Payday loans investigated by Channel 4 News
 
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Reckless lending and aggressive debt collection: that's the charge levelled by the Office of Fair Trading against dozens of payday loan companies. It says most of the 50 firms it inspected failed to meet acceptable standards. .
Views: 35238 Channel 4 News