Just looking at its current ratings will give you a good idea about what’s going on with PUBG. Long story short, this is a great battle royale shooter with lots of issues and bugs. In the sea of issues plaguing gamers, the most frequent issue is a black screen which blocks even Windows 10 making reboot necessary. For the affected users, it appears either on launch or while waiting for the matchmaker queue.
How to fix black screen on launch on PUBG
Update the game
Run the game through Steam
Remove custom launch options
Disable background programs
Reinstall GPU drivers
Delete configurations settings and verify game’s integrity
Update Windows 10
Add exceptions for Windows Firewall and antivirus
Disable integrated graphics in dual-GPU configurations
Check the connection and services
Reinstall the game
1: Update the game
The first thing, frequently recommended on various forums and support centers, is updating the game. The game was error-prone from the start, even though the final release promised more stable experience than the Early Access Beta. However, that’s not the case. Or at least, it isn’t the case for some users. Luckily, there are frequent updates and patches which should have been addressed this by now.
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So, make sure to update the game. Just open the Steam desktop client and the update queue will start. After that, restart your PC and try starting the game again.
2: Run the game through Steam
Even though you can run the game from the desktop shortcut, we still recommend using Steam. If you acquired PUBG via the Steam Store, we suggest using the desktop client to start it. For some peculiar reason, this seems to work for some users and the startup black screen or freezing on the title screen are gone.
READ ALSO: How to fix PUBG “Out of video memory” error on Windows PCs
On the side note, we also encourage you to run the Steam with the administrative permissions. Here’s how to do apply this in a few simple steps:
Right-click Steam and open Properties.
Select the Compatibility tab.
Check the “Run this program as an administrator” box and confirm changes.pubg black screen on launch
3: Remove custom launch options
If you’ve made any changes in the Steam configuration concerning the launch options, make sure to disable all of them. Some of them might work in your favor, but for the sake of establishing a blank slate, you’ll need to remove them for the time being. If you determine that these options aren’t influencing the black screen error in PUBG, you can restore them.
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Here’s how to disable custom launch options in Steam for PUBG:
Open Steam and then Library.
Right-click on PUBG and open Properties.
Choose “SET LAUNCH OPTIONS…” and delete all inputs.pubg black screen on launch
Confirm changes and restart Steam.
Start the game.
4: Disable background programs
The impact certain background application can have on the game was already proven. The thing is, we can say with certainty what exact application is causing the black screen (or at least affect it to some extent). So, we recommend performing a clean boot, with only system resources running in the background. That way, we can eliminate another possible reason for the occurrence of the black screen on launch.
READ ALSO: How to fix PUBG bugs on Xbox One
Follow these steps to perform a clean boot in Windows 10:
Press Ctrl + Shift + Esc to open Task Manager.
Disable all applications from the list to prevent them from starting with the system.
Restart your PC.
In a addition, some users advised uninstallation of GeForce Experience utility.
5: Reinstall GPU drivers
When it comes to in-game issues and Windows 10, we can’t sleep on the GPU drivers. It becomes a state of art to find the perfectly suited drivers for your GPU, even for premium graphics cards. Windows 10 pushes generic drivers and more times than not they work as intended. But, we still recommend navigating to the official OEM’s support site and downloading the latest driver version. If one fails, try installing an alternative.
READ ALSO: Discrete GPU is still causing frequent micro-freezes on Windows 10 [FIX]
Here’s where to find the drivers for major manufacturers:
After that, you can block the installation of generic drivers provided by Windows Update. Also, we recommend installing redistributables and updating DirectX.
6: Delete configurations settings and verify game’s integrity
Restoring the game configuration to its default settings might help, as well. Some users copied the configuration files from other users who haven’t experienced crashes. This will hardly work since it’s not likely that you have the same system configuration as the next user. Rather, what you’ll need to do it delete the configuration settings and configure everything again in the in-game settings.